Home | Peace Center Dashboard

Morning Meeting Notes

REMEMBER TO USE CTRL+F ON YOUR KEYBOARD TO SEARCH THE DASHBOARD TO QUICKLY FIND INFORMATION!

Morning Meeting Info:

BOXO Newsletter HERE
Remember to track your patron interactions on the NEW all in one Tracker linked HERE.
FY26 Single Night Show LIST and SHOW RESEARCH
You are welcome to seat new subscribers in any open or F holds (even premium). If you seat a new subscriber or move a current subscriber into premium, remember to take the donation first!
- Additional Note: No longer using the PK Source Code 10505.
Ray LaMontagne is rescheduling and the new date is TBD.
- If a patron purchased on or before 7/8/25 and would like a refund, please use the tracker linked HERE.
  - If they want to hold onto their seats and be notified about the new date when available, please be sure to verify their email address when you speak with them!
While we are in between HR positions at the Peace Center, any questions directed towards hiring, staffing or employment verification can be sent to one of the two ways: Contact@peacecenter.org or call the Admin line 864.467.3030
Credit Card Security Update:
- As security features have tightened for online sales, we are seeing an increase in fraud sales from phone calls. After talking to Scott Clark, we are putting a few extra security measures in place to make sure we are getting legitimate cards
  1. Also make sure you ask and fill out name on card
  2. Fill out the 3-4 digit CVV code – Awesome if you can add this to a payment with a saved card but you do not have to
  3. Verify the billing zip code.
Comedian Info:
- Jo Koy – AGE RESTRICTION – MUST BE 12+
- Desi Banks – MUST BE 18+
Happy September!! Payment Plans are now 6 months!!!
Raphael Saadiq is a Yondr show!
FAT BEAR WEEK

Yondr Information for Phone Free Shows

On-Sales This Week

ONSALES THIS WEEK:

NEXT WEEK – Internal Knowledge ONLY

An Evening with Joanne Shaw Taylor – April 3, 2026 @ 8pm [Gunter]

Tickets: $65
DEVO Source Code: 18286
Rollout:
- Announce – Monday 9/22 @ 10am
- Tier 1 – Tues 9/23 @ 10am
  - Artist Presale – JSTPEA Source: 18285
- Tier 2 – Wed 9/24 @ 10am
- Tier 3 – Thurs 9/25 @ 10am
- Tier 4 – Thurs 9/25 @ 2pm
- Public – Friday 9/26 @ 10am
Show Research

Upcoming Performance Info

Upcoming Show Info:

REMINDER: RAY LAMONTAGNE IS BEING RESCHEDULED AND WILL NOT TAKE PLACE ON 9/17
GVL Chorale – Saturday 9/20 @ 7:30pm [Concert Hall]
- Genevieve’s WILL be open for this performance
- Run Time:
  - 105 mins
    - Act 1 – 60 mins
    - 15 min intermission
    - Act 2 – 30 mins
- Show Information Link
Lyle Lovett and his Acoustic Group – Friday 9/26 @ 8pm [Concert Hall]
- Run Time:
  - Around or over 2.5 hours
    - no intermission
MasterChef Live – Saturday 9/27 @ 7:30pm [Concert Hall]
Jo Koy – Sunday 9/28 @ 7:30pm [Concert Hall]
- Age Restriction – Must be 12+
Melissa Etheridge – Tuesday 9/30 @ 7:30pm [Concert Hall]

VIP Packages

VIP Information Upcoming

MAC Card Eligible Shows

FY26 Eligible Shows:

There is a 2 ticket limit for using a MAC Card. If the patron is purchasing more than 2 tickets, the discount only applies to 2 of the tickets. CSRs should note MAC CARD REQUIRED in the Will Call Name if processing via phone. Patrons purchasing over the phone should be reminded MAC card must be presented at the time of pick up to honor the discount. If purchasing in person, MAC cards should be marked and tickets are good to be printed.

TICKETS PURCHASED WITH A MAC CARD WILL NOT BE AVAILABLE AS DIGITAL TICKETS, EVEN IF THEY PURCHASED AT THE WINDOW! Please remind patrons that they will need to pick the tickets up at will call.

Peace Center Shows:
- Tauren Wells (not valid on P1)
- Sh!tfaced Shakespeare: Hamlet
- The 5 Browns (not valid on P1)
- Trey McLaughlin (not valid on P1)
- The Crossing (not valid on P1)
- Dorrance Dance (not valid on P1)
- Hubbard Street Dance Chicago (not valid on P1)

***PLEASE NOTE THIS LIST IS SUBJECT TO CHANGE BASED ON AVAILABLITY AND REDEMPTION RATE***

Non Peace Center Shows:
- Greenville Chorale: Rejoice, Seek Peace, Light Will Come, Live On – September 20, 2025
- GSO Season – Everything except Harry Potter

Please send patrons to www.greenvillearts.com for more information

**For more information about MAC card eligible shows at the Peace Center and other venues, click HERE to view the full calendar.

Additional Info

Important Box Office Files

Single Night Show Research Folder

Lost and Found

Can I Print This?

Gift Card Image

Gift Card for Gifting Tickets

Know Before You Go Info

Personal booster seats that are brought in should be no more than 19 inches.

Bags/Purses cannot exceed 16” x 16” x 8”.

Ticket Limits:

Lyle Lovett (9/26/25) – Limit 6
Master Chef Allstars Live! (9/27/25) – Limit 8
Jo Koy (9/28/25) – Limit 8
Melissa Ethridge (9/30/25) – Limit 6
Joss Stone (10/10/25) – Limit 6
Tye Tribbett (10/29/25) – Limit 6
Desi Banks (11/7/25) – Limit 8
Leslie Odom, Jr. (11/30/25) – Limit 8

Staff Ticket Requests

Fill out this form to request Peace Center Staff Tickets and someone will be in contact with you.

NEWSLETTERS:

Show Conflicts

October 10th – Joss Stone
- Fall for Greenville
October 11th – John Crist
- Fall for Greenville
December 5th – IB Nutcracker
- Christmas Tree lighting – 5:30pm to 8:30pm
December 6th – IB Nutcracker
- Christmas Parade @ 6:30pm

Broadway

The Outsiders warning: “Due to special effects, drops of water, washable red liquid and small rubber pieces from the stage floor may land in the orchestra pit seating area.”

Link to BWY Training files for FY26 Here.

Please note that all SOP’s are individual documents and the show research and training videos are in their own folders!

(All Boxo Training Videos Linked Here).

All Saturday Matinee performances will have ASL interpreters
If you have a suspected reseller on the phone, THEY CAN RENEW BECAUSE WE’RE NOT POSITIVE THEY HAVE DONE ANYTHING WRONG (we just suspect it). CSR’s should say:
- “And before we set up your subscription, we do need to review the terms of purchase. As a reminder tickets are non-refundable and only exchangeable to different show times of the same performance. Tickets are transferrable if you would like to give them to a loved one, you are able to do that. If you choose to sell your tickets, you may only do so at face value. Selling for over face value may result in the cancellation of all future purchases. Any questions about those?”
Subscription Fee Savings Explained: The $15 processing fee for subscriptions supports box office operations. One way to think of this fee is it essentially replaces the traditional “service fee” per ticket. Rather than the normal 10% per ticket service charge, the subscription fee reduces that to only $1.50 per ticket. For one subscription ticket package, that is up to $98.40 savings for this year’s 10 show package. Additionally, subscribers have the benefit of the waived $8 exchange fee. If a subscriber makes two exchanges for a single season, the subscription fee has also covered the exchange fee which would have been incurred for single ticket exchanges. Plus – our subscribers lock in the lowest ticket prices for the shows within their subscription package for even more savings.

GSO

Link to GSO Training Packet HERE. (One new training video is included in this location. Other training videos remain here.)

Genevieve’s will be open for SATURDAY GSO Concert Hall performances, but will be closed for the Sunday performances.

Pre show lectures will be on Sunday’s for Concert Hall performances with Lee Mills 1 hour before the performance.

When purchasing Holiday at Peace or Harry Potter as part of new sub, even at the window, patron must pay the service fee!

The performance on March 14/15 was originally listed in TESS as “Grand Canyon Suite + American Stories” but has changed to “Grand Canyon Suite + Rachmaninoff 2”.

GSO Contact Info: (864-232-0344) or info@greenvillesymphony.org

Friday, Oct. 3rd – GSO School Show in Concert Hall until 2pm! If anyone calls with questions, please direct them to the symphony (contact info listed above)

Accessibility and Venue Information

Quick Links

Resident Companies

Other

Promotions

1 - Peace Center Carolina Ballet Theatre Greenville Chorale Greenville Symphony Orchestra International Ballet